Terms & Conditions

Sherway Immigration is a Canadian immigration consultancy, headquartered at 15th Floor, 4 Robert Speck Pkwy, Mississauga, Ontario L4Z 1S1, with additional offices in the UAE and India, operating as Sherway Immigration — the registered legal name is Sherway Canada Immigration Inc. Our licensed consultant, Mustafa Backer, is a Regulated Canadian Immigration Consultant (RCIC), regulated by the College of Immigration and Citizenship Consultants (CICC), registration number R524131.

Everything on this website — including our eligibility checkers, program pages, and blog — is general information only. It is not legal advice, it does not create a consultant-client relationship, and it should never be relied on as a final answer about your own situation. An eligibility checker result is a preliminary signal, not a determination — every result is reviewed by a licensed RCIC before it means anything for your actual case.

We do not, and cannot, guarantee that any application will be approved, that you qualify for any program, or how long a process will take. Canadian immigration law involves judgment calls made by government officers, not by us — anyone who guarantees you an outcome isn't being straight with you. What we do guarantee is a properly prepared, honestly assessed application built on your actual circumstances.

• Our Strategy Consultation with Mustafa Backer, RCIC, is a paid service: $100 CAD, payable when you book.
• If you choose to retain Sherway to handle your application within one year of the consultation, that $100 is credited toward your legal/professional fees.
• The consultation fee itself is not refundable once the consultation has taken place.
• You can reschedule at no charge with at least 24 hours' notice before your scheduled time. A missed appointment, or a reschedule request with less than 24 hours' notice, may be treated as the consultation having taken place.

Using this website, submitting an enquiry, completing an eligibility checker, or booking (and even paying for) a consultation does not, on its own, make you a client of Sherway Immigration or create a consultant-client relationship. That relationship begins only once you and Sherway sign a formal retainer agreement setting out the scope of work.

When you use this website, you agree not to:

• Give us information you know to be false, or impersonate someone else, when submitting an enquiry, an eligibility checker, or a booking.
• Scrape, crawl, harvest, or otherwise automatically extract content or data from this site outside of normal, individual browsing.
• Attempt to interfere with, disrupt, or gain unauthorized access to the website, our systems, or another user's information.
• Use the site, its eligibility checkers, or anything on it to build a competing product or service.

We can suspend or refuse service to anyone who misuses the site or acts in bad faith toward our team.

The Sherway Immigration name, logo, and the content of this website — text, graphics, the eligibility checkers, and their underlying design — belong to Sherway Immigration or our licensors and are protected by Canadian and international copyright and trademark law. You may view and print pages for your own personal, non-commercial use in considering our services. You may not reproduce, republish, or redistribute this site's content elsewhere, or use our name or logo, without our written permission.

This site links to third-party resources — for example, official pages on ircc.canada.ca or a provincial government site. We don't control those sites and aren't responsible for their content, accuracy, or privacy practices. Linking to a site isn't an endorsement of everything on it.

To the fullest extent the law allows, Sherway Immigration's liability for anything arising from your use of this website — as distinct from a formally retained engagement, which is governed by its own retainer agreement — is limited to the amount, if any, you actually paid us for the service in question (for example, the consultation fee).

The website, including its eligibility checkers and any tool on it, is provided "as is" and "as available," without warranty of any kind. We work to keep program information current, but immigration rules change — always confirm anything time-sensitive with your consultant before acting on it.

We may update these terms from time to time. The "last updated" date at the top always reflects the current version — continuing to use the site after a change means you accept the updated terms.

If something about our service or this website doesn't sit right with you, tell us first — email info@sherwayimmigration.com and we'll do our best to resolve it directly. A retained client's engagement is separately governed by their own retainer agreement, which may set out its own process for handling a dispute about that specific file. If we can't resolve it directly, you're free to bring your claim in court — including, where it qualifies, small claims court.

These terms are governed by the laws of the Province of Ontario and the laws of Canada applicable in it, and you agree that the courts of Ontario have exclusive jurisdiction over any dispute arising from your use of this website. This is a choice of forum for resolving disputes about the website itself — it doesn't take away any consumer protection you're entitled to under the law of the province or territory where you actually live, where that law says it applies regardless of a contract's chosen governing law.

If a court finds one part of these terms unenforceable, the rest still stands — we'd simply treat that one part as narrowed to whatever the court says is enforceable, or removed if it can't be. These terms, together with a retained client's own retainer agreement where one exists, are the whole agreement between you and Sherway about the subject they cover, and replace any earlier discussion on the same topic. Neither of us is responsible for a delay or failure to perform caused by something genuinely outside our control — a natural disaster, a government action, or an outage at a service we depend on, for example.

info@sherwayimmigration.com or +1 647-948-8801.