Legal

Terms & Conditions

Last updated September 9, 2026.

These terms govern your use of the Sherway Immigration website and our paid consultation service. By using this site or booking a consultation, you agree to them. If you don't agree, please don't use the site or book a consultation.

Who we are

Sherway Immigration is a Canadian immigration consultancy, headquartered at 15th Floor, 4 Robert Speck Pkwy, Mississauga, Ontario L4Z 1S1, with additional offices in the UAE and India. Our licensed consultant, Mustafa Backer, is regulated by the College of Immigration and Citizenship Consultants (CICC). [Sherway: insert your CICC registration/member number and legal corporate name here if different from "Sherway Immigration."]

This website is information, not advice

Everything on this website — including our eligibility checkers, program pages, and blog — is general information only. It is not legal advice, it does not create a consultant-client relationship, and it should never be relied on as a final answer about your own situation. An eligibility checker result is a preliminary signal, not a determination — every result is reviewed by a licensed RCIC before it means anything for your actual case.

No guarantee of outcome

We do not, and cannot, guarantee that any application will be approved, that you qualify for any program, or how long a process will take. Canadian immigration law involves judgment calls made by government officers, not by us — anyone who guarantees you an outcome isn't being straight with you. What we do guarantee is a properly prepared, honestly assessed application built on your actual circumstances.

The paid consultation

  • Our Strategy Consultation with Mustafa Backer, RCIC, is a paid service: $100 CAD, payable when you book.
  • If you choose to retain Sherway to handle your application within one year of the consultation, that $100 is credited toward your legal/professional fees. [Sherway: confirm this is still your current policy before publishing — it's carried over from an earlier draft and worth double-checking.]
  • The consultation fee itself is not refundable once the consultation has taken place.

Before you're a client

Using this website, submitting an enquiry, completing an eligibility checker, or booking (and even paying for) a consultation does not, on its own, make you a client of Sherway Immigration or create a consultant-client relationship. That relationship begins only once you and Sherway sign a formal retainer agreement setting out the scope of work.

Limitation of liability

To the fullest extent the law allows, Sherway Immigration's liability for anything arising from your use of this website — as distinct from a formally retained engagement, which is governed by its own retainer agreement — is limited to the amount, if any, you actually paid us for the service in question (for example, the consultation fee).

Website provided as-is

The website, including its eligibility checkers and any tool on it, is provided "as is" and "as available," without warranty of any kind. We work to keep program information current, but immigration rules change — always confirm anything time-sensitive with your consultant before acting on it.

Changes to these terms

We may update these terms from time to time. The "last updated" date at the top always reflects the current version — continuing to use the site after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the Province of Ontario and the laws of Canada applicable in it.